Quality policy

The demands that we place on the quality of our products is also reflected in our service-oriented thinking of making sure that our customers are satisfied to the maximum possible extent. To effectively support the implementation of our demands for quality, the management has launched a process-oriented Quality Management-System, conformant with the requirements of the international quality standard DIN EN ISO 9001.

Derived from our quality thinking, it is the quality policy of Akkuplanet:

  • To continuously improve our QM system and to constantly monitor its efficacy.

  • To design and run our business processes in an effective and efficient manner.

  • To set up and sustain intensive and satisfying business relationships with suppliers, since our suppliers are important partners for us in the value addition chain, from production up to dispatch.

  • To advise and support our customers superbly through competent employees.

  • To ourselves actually live our strict customer orientation and to impart this orientation to our co-workers.

  • To motivate and train our employees, since only motivated and well trained employees can provide excellent service to our customers.

  • Accept and examine suggestions from our employees for shaping our operations more efficiently, and if they are promising, to integrate them in day-to-day operations.

  • To monitor our quality policy through measurable quality goals.

  • To analyse the risks and opportunities for the company and define measures to ensure its continued existence.

 

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