PRODUKTIVSYSTEM

ISO 9001 certified
Fast delivery
Large selection
Proven Quality
Hotline +49 2159 9224000

Data protection declaration



 

Contents:

This data protection declaration holds good for Akkuplanet GmbH (hereinafter referred to in brief as "Akkuplanet").

Protection of your personal data in the collection, processing and use of personal data in light of your visit to our homepage is important to us. Your data are protected within the context of the statutory rules. We want to inform you about the type and scope of the processing of personal data via this website according to section 13 of the General Data Protection Regulation (GDPR) below.

I. Information on the responsible office

Akkuplanet GmbH
Berta-Benz-Str. 18
D-40670 Meerbusch

Phone +49 (0)2159 922 40 00
Fax +49 (0)2159 922 40 44
info@akkuplanet.de

II. Information on the data protection officer

If you have any questions concerning data protection, our external officer for operational data protection will gladly be available to you:

Mr Arndt Halbach by GINDAT GmbH
Wetterauer Str. 6, D-42897 Remscheid
Phone: 02191-909 430
Email: datenschutz@akkuplanet.de

III. Processing activities via the website

Your visit to our websites is logged. The following data that your browser transmits to us are recorded initially:

  • the current internet protocol address used by your PC or your router
  • date and time
  • browser type and version
  • the operating system of your PC
  • the pages viewed by you
  • the name and size of the requested file(s)
  • and the URL of the website used, if applicable.

 

These data are only collected for the purposes of data protection, to improve our web offer as well as for error analysis based on sect. 6 para. 1 f) GDPR. The log file is erased after the end of 7 days, except if it is needed to investigate or demonstrate specific violations of laws that have become known during an archiving period.

IV. Legal basics

The General Data Protection Regulation enables processing of personal data according to sect. 6 para. 1 GDPR in particular in the following cases:

  • The data subject has given consent to the processing of his or her personal data for one or more specific purposes (sect. 6 para. 1 a) GDPR).
  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (sect. 6 para. 1 b) GDPR).
  • Processing is necessary for compliance with a legal obligation to which the controller is subject (sect. 6 para. 1 c) GDPR).
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child (sect. 6 para. 1 f) GDPR).

Apart from this, you may visit our website without providing any information concerning your person.

Personal data (e.g. your name, address data or contact details), which you disclose to us on your own, e.g. in the scope of a query by email to the contacts named on our homepage, will only be stored by us and processed for correspondence with you and only for the purpose for which you have provided these data to us. These data are processed based on sect. 6 para. 1 a; 6 para. 1 f GDPR.

We would like to point out that the data transmission on the internet (e.g. in the case of email communication) may involve gaps in security. Complete data privacy against third-party access is not possible. Therefore, you should send us any confidential data on another path, e.g. by mail.

Online shop

If you want to buy any goods via our shop, you need to register on the corresponding page. There is some mandatory information that is marked with an asterisk (*) (e.g. your name, gender, address data and email address as well as a password). These data are transmitted encrypted (recognisable by the protocol "https", which is automatically switched to) and stored in a profile. You can then personally log in and order goods with an individual password and email address.

These personal data that you disclose to us in the scope of registration shall only be processed for correspondence with you and only for the purpose for which you have provided these data to us, e.g. to process the orders placed by you.

If a longer business relationship is foreseeable, we may perform a creditworthiness check (Creditreform).

The legal basis for processing of your personal data is sect. 6 para. 1 b), sect. 6 para. 1 f) GDPR.

Contact form

Personal data (e.g. your name, address data or contact details), which you disclose to us on your own via one of our contact forms will only be stored by us and processed for correspondence with you and only for the purpose for which you have provided these data to us. By submitting the form, you expressly agree that we may collect and use your personal data as indicated before. You may revoke your consent at any time, effective for the future. These data are processed based on sect. 6 para. 1 a) GDPR.

Note on use of cookies

Our website uses cookies. Cookies are small text files that your browser stores and places on your computer. Cookies are used to make the internet offer more user-friendly. For example, it is possible to recognise the user for the duration of the session without requiring the user name and password to be entered anew every time. The cookies do not cause any damage on your computer and are deleted after the end of your session. The basis for processing activities is sect. 6 para. 1 f) GDPR.

Some of the cookies used by us are deleted directly after closing your browser (session cookies).

Other cookies will remain on your end device and make it possible to recognize your browser again on your next visit (persistent cookies).

If you do not desire the use of cookies, you may set your browser so that it will not accept cookies. Please note in this respect that you may be unable to use all functions of our website in such a case.

Click here for the Cookie Settings.

The cookies used on our website:

Name Zweck Ablauf Anbieter
cookiePreferences Saves your settings for technically necessary cookies. 1 month Website
allowCookie Saves your consent to the use of cookies. 1 year Website
x-ua-device Assignment of the screen type in order to be able to display content correctly. Session Website
session Session cookie in which only a unique session ID is saved. Session Website
_csrf_token-1 Session cookie in which only a unique session ID is saved. Session Website
nochache Session cookie in which cache settings are saved temporarily. (shopping cart, wish list) Session Website
sw-cache-hast Session cookie to save temporary data of the visit. Session Website


Use of Social Media


Facebook

Our pages integrate a button of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can tell the button by the corresponding logo (F).
When you visit our website, the corresponding button is deactivated or only linked, so that no personal data, such as the internet protocol address, will be sent to the social network if you do not click the button. After activation, a direct connection to the social network will be established. If you are logged in with Facebook, the provider will be able to assign your visit to our website to your account. If you do not wish this, we recommend logging out of your account first.
Akkuplanet cannot influence the purpose and scope of data collection, or the further processing and use of data by the social network. Provisions on data protection and your rights in this respect can be taken from the current data protection statement of Facebook.

Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.
You can find more information on this in Instagram's privacy policy:
http://instagram.com/about/legal/privacy/

etracker


The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.

Further information on data protection with etracker can be found here.

Newsletter

We offer you the opportunity to order a newsletter via our homepage. When you place your order, personal data is collected from you. To make sure that you or your email address have also ordered the newsletter, you will first receive a confirmation email. Only when you click on the activation link contained therein will you be added to our e-mail distribution list and receive the newsletter. The subscription to the newsletter is logged for verification purposes (IP address, date, time).

You have the option to unsubscribe from the newsletter at any time by notifying us, in particular you can use the link at the end of each newsletter to unsubscribe or you can unsubscribe via our email info@akkuplanet.de. The legal basis for data processing is Article 6 (1) a) GDPR.

Userlike Live Chat

We use Userlike (hereinafter “Userlike”) to process user inquiries via our support channels or via live chat systems.
The provider is Userlike UG (haftungsbeschränkt), Probsteigasse 44 - 46, 50670 Cologne.

Messages that you send to us can be saved in the Userlike ticket system or answered by our employees in live chat. When you communicate with us via Userlike, we and Userlike store, among other things, your name and e-mail address, if you have provided them, and your chat history. The messages sent to us remain with us until you ask us to delete them or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected. The use of Userlike is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in processing your inquiries as quickly, reliably and efficiently as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Further information can be found in Userlike's privacy policy: https://www.userlike.com/de/data-privacy 

Job processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Brevo

This website uses Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Brevo is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of receiving the newsletter is stored on the servers of Sendinblue GmbH in Germany.

Data analysis by Brevo

With the help of Brevo, it is possible for us to analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links, if any, were clicked. In this way, we can determine, among other things, which links were clicked on particularly often.

In addition, we can recognize whether certain predefined actions were performed after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.

Brevo also allows us to subdivide ("cluster") newsletter recipients according to various categories. This allows newsletter recipients to be subdivided by age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.

If you do not want any analysis by Brevo, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message.

Legal basis

The data processing is based on your consent or the legitimate interest (Art. 6 para. 1 lit. a and 1 lit. f DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

Storage duration

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please see Brevo's Privacy Policy at: https://www.brevo.com/de/datenschutz-uebersicht/ and https://www.brevo.com/de/legal/privacypolicy/.

Job processing

We have concluded a contract on order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Recipients of the personal data

Personal data are generally not forwarded to any third parties without your consent. We may use service providers by way of contact processing activities to perform and process processing. Specifically, we have involved service providers for sending out the newsletter and for hosting of our website.

The contractual relationships according to the provisions of sect. 28 GDPR are agreed with our service providers; they contain the legally required items on data protection and data security.

Safe data transmission

In order to protect the safety of your data during transmission, we use encryption procedures according to the current state of the art (SSL) via HTTPS.

V. Your rights

According to §§ 15-21 GDPR, you can assert the following rights regarding the personal data processed by us if the conditions described there are met.

Right to information

You have a claim to information concerning the personal data concerning you that we process.

Right to rectification

You may demand rectification of incomplete or inaccurately processed personal data.

Right to erasure

You have a claim to erasure of the personal data concerning you, in particular if one of the following reasons is present

Your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

  • you revoke your consent on which processing of your data was based.
  • you have asserted a right to object to processing.
  • your personal data have been unlawfully processed.

 

However, you have no right to erasure where legitimate interests of the controller oppose this. These may be, for example,

  • personal data that are needed for the establishment, exercise or defence of legal claims.
  • erasure is not possible due to archiving obligations.

 

If data cannot be erased, a right to restriction of (subsequent) processing may apply, however.

Right to restriction of processing

You have the right to demand restriction of processing of your personal data from us if

  • you dispute accuracy of the data and we therefore review accuracy,
  • the processing is unlawful and you oppose the erasure and request the restriction of use instead;
  • we no longer need the data, but they are required by you for the establishment, exercise or defence of legal claims,
  • you have objected to processing of your data and it is not yet certain if our legitimate reasons override your reasons.

Right to data portability

You have the right to receive the personal data concerning you that you have provided in a structured, common and machine-readable format and you have the right to transmit these data to another controller without impairment by us if processing is based on consent or contract and processing by us takes place using automated procedures.

Revocation rights

The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her which is based on section 6 para. 1 e) or f), including profiling based on those provisions. As far as processing of your personal data is based on consent, you have the right to withdraw this consent at any time.

VI. Regular periods for erasure of the data

As far as there is no legal archiving provision, the data will be erased or destroyed if they are no longer needed for the purpose of the processing activities. Archiving of personal data is subject to different deadlines; data relevant under tax law are usually kept for 10 years, other data are usually kept for 6 years according to provisions under commercial law. Finally, the storage duration may also be according to the statutory expiration periods, e.g. usually three years according to §§ 195 et seqq. of the German Civil Code (Bürgerliches Gesetzbuch; BGB), and in certain cases also up to thirty years.

VII. Right to complain to a supervisory authority

Every data subject has the right, according to sect. 77 GDPR, to complain to a supervisory authority if he or she believes that processing of the personal data concerning him or her violates the GDPR. The relevant supervisory authority in data-protection matters is the state data protection officer of the Federal state in which our company is headquartered i.e. in our case the state officer for data protection and freedom of information North Rhine-Westphalia.